Privacy Policy

At INGA, your privacy and security is a top priority. We have therefore created and adopted the following privacy policy for personal information received from our users. This policy describes why we collect the information we do and what we do with the information we collect. You have the right to access, change or delete your personal information at any time.

Overview

INGA is committed to acting in compliance with current data protection laws, including the EU General Data Protection Regulation (EU) 2016/679 (“GDPR”) with regard to the collection, processing and use of personal data in connection with this website.

We greatly respect your privacy and thus request your consent for the collection of your personal data in compliance with the EU GDPR requirements and in support of personal data privacy. The data are kept strictly confidential and only used for the purposes of delivering our services & products. INGA does not sell or otherwise distribute your personal information to third parties.

Information we collect

There is certain personal information that we need in order to provide the products and services that you have chosen. Examples of details we collect in order to fulfil a membership to INGA include:

  • Name
  • Email address
  • Country
  • Organization
  • Industry
  • Postal address (including postcode)
  • Payment details
How we use your information

We primarily use your information for the purpose of delivering the products and services that you have chosen and to contact you regarding the INGA product. For further details about this, and other ways we may use your information, please read the sections below.

To provide products and services:
  • To fulfil your orders and contracts with us - this includes our third party specialised payment providers.
  • To manage your access to our online content.
  • To send you service notifications related to your product or service such as subscription renewal notifications, password resets and order confirmations.
  • To manage customer service queries and complaints.
  • To manage your privacy preferences and to ensure you only receive communications that you have requested, which may include using your details to suppress you from communications.
  • To send you administrative emails about your account, service changes, or new policies. These updates, changes and notifications are essential for the services that you have selected.
  • To detect and reduce fraud including fraudulent orders.
To deliver marketing and advertising:

We need your consent to use your information for some specific purposes such as marketing, brand response communications and advertising. Ways in which we will use your information if you opt in are as follows:

  • We may send marketing communications via email. You can opt-out of these at any time.
  • In order to deliver advertising and marketing messages that are relevant to you, we may use the information we hold about you, including details that we collate from your use of our services, such as more precise information on your country location or your industry.
Other uses of your information:

Other than where we have asked for your consent, in certain cases, we may use your information where necessary to further our legitimate interests, where those legitimate interests are not overridden by your rights or interests, including:

  • We also use a third-party web analytic service on our website, Google Analytics. The service providers that administer those services may use cookies and web beacons to help us analyse how users use the Site. The information collected by the cookies and web beacons (including your IP address) is available to the service providers, which use the information to evaluate your use of the Site.

To learn how to opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.

  • To help us improve our customer and user experience and to support new product development. We may send customer satisfaction surveys and market research questionnaires.

You have the right to object to any of the above uses of your information, please contact us if you wish to do so.

Security

We have developed our system with privacy and security in the design.

INGA will notify you in the event of a breach or incident in which your data security is compromised.


If you have questions about data management, please contact INGA at inga@communityinsights.eu.


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